Are you tired of dealing with complicated application processes and unreliable internet service providers? Look no further than Afrihost, the leading ISP that offers a seamless and hassle-free experience from application to installation. With their user-friendly app and exceptional customer service, Afrihost ensures that you stay connected without any disruptions.
At Afrihost, customer satisfaction is their top priority. They go above and beyond to ensure that their customers are happy and well taken care of. Whether you're experiencing issues with your fiber line or need assistance with any aspect of their service, Afrihost's dedicated customer service team is prompt in providing feedback and always ready to assist. Their commitment to excellence is evident in the positive feedback they receive from their satisfied customers.
One customer, Larnell Mann, expressed his gratitude for the exceptional service he received from Afrihost. He mentioned that his fiber line went down, but Afrihost took care of the complete re-installation at no cost to him. To make things even better, Afrihost sent him a free LTE router with loaded data, delivered by their own staff member. Larnell Mann was truly impressed by the extra mile Afrihost went to ensure his satisfaction.
Another satisfied customer, Vinay, praised Afrihost for their outstanding support. He mentioned that the customer service team promptly escalated his issue and resolved it efficiently. Vinay believes that Afrihost is the best ISP out there, and his experience with their customer service team was nothing short of excellent.
When it comes to internet service, reliability and consistent speed are crucial. Afrihost understands this and ensures that their customers enjoy uninterrupted service and consistent speed. Their pure fiber option has been highly praised by customers, who have experienced fantastic performance since its installation. With Afrihost, you can say goodbye to buffering and slow speeds.
Afrihost's app is designed to provide users with all the relevant information and features they need. It may appear minimal at first glance, but once you engage with it, you'll realize its true potential. The app offers a seamless experience for making payments, upgrading or downgrading your package, and even purchasing data. It's a one-stop solution for all your internet service needs.
While the app is already user-friendly, there is always room for improvement. Some customers have suggested adding a feature to test line speed, similar to what was available with ADSL ISPs. Additionally, a live network speed/usage widget for computers and mobile phones would be a valuable addition. However, despite these minor suggestions, customers find the app incredibly useful and appreciate its convenience.
Afrihost is undoubtedly the best choice for anyone in need of a reliable and seamless internet service provider. With their exceptional customer service, consistent speed, and user-friendly app, Afrihost ensures that their customers stay connected without any hassle. Don't settle for anything less than the best – choose Afrihost for all your internet needs.
Currently, the Afrihost app does not have a feature to test line speed. However, the app provides all other relevant information and features to manage your internet service.
Absolutely! Afrihost allows you to easily upgrade or downgrade your package as needed. Their user-friendly app makes it convenient to manage your subscription.
Afrihost takes pride in providing reliable and consistent internet speed to their customers. With their pure fiber option, you can enjoy uninterrupted service and fast speeds.
Afrihost's customer service is exceptional. Their team is prompt in providing feedback and always strives to assist their customers. Whether you reach out via email, website, or WhatsApp, you can expect friendly and fast service.
Absolutely! The Afrihost app makes it incredibly easy to purchase data. Within just 30 seconds, you can have your data loaded and ready to use.
