Entrust IdentityGuard Mobile for PC

Identity verification tools belong in the category of security applications that protect your accounts across multiple organizations. Entrust IdentityGuard Mobile is a soft-token authenticator that replaces the need to carry a separate hardware device, letting you generate one-time passcodes and confirm transactions directly from your phone. Running it on a PC through an emulator extends that protection to your desktop, keeping your authentication method within reach while you manage banking, financial transactions, and account logins from a larger screen.

Entrust IdentityGuard Mobile serves organizations that have adopted Entrust-based strong authentication. The app handles two core functions: generating unique soft tokens for organizations you've enrolled with, and confirming sensitive transactions in real time. When you sit at your desk managing online accounts, having Entrust IdentityGuard Mobile accessible on your computer means your second-factor authentication lives in the same workspace as your banking or corporate portal, reducing the back-and-forth between devices.

How Soft Token Activation Works

Setting up Entrust IdentityGuard Mobile involves creating an identity within the application, then activating a soft token for each organization that supports Entrust authentication. The process begins when your organization provides activation details or a QR code. Here's the flow once you have the app installed:

1. Launch Entrust IdentityGuard Mobile and create your identity in the application
2. Obtain your activation information or QR code from your organization
3. Scan the code or enter the details into the app to activate your soft token
4. Confirm that the token has activated and is ready for use
5. Use the generated passcode each time your organization requests second-factor authentication

Transaction Verification on Your Desktop

A key feature is real-time transaction notifications. When you initiate a login, money transfer, or account change, Entrust IdentityGuard Mobile displays a confirmation prompt on your phone showing the transaction details. You review the specifics on the notification, then enter the one-time passcode the app generates back into your browser or banking application. Desktop identity defense solution users will recognize this workflow: running Entrust IdentityGuard Mobile on a PC puts both windows in your view, your bank or corporate account in one part of the screen and the app confirmation in another, streamlining the verification step.

Multiple Identities Across Organizations

The application supports multiple soft tokens within a single installation. If you work with several organizations or manage accounts across different institutions that all use Entrust authentication, you can register separate identities and activate tokens for each one. This consolidates your authentication into one app rather than forcing you to maintain multiple separate authenticator tools, such as the Digidentity digital identity verification service, alongside it.

Device Compatibility and Current Limitations

Entrust IdentityGuard Mobile targets Android devices as its primary platform. Users report significant compatibility issues: the app claims to support Android 11 and above, yet many devices running Android 11 and Android 12 are flagged as unsupported. Some users have found the app stops working after a phone upgrade or factory reset, even on devices where it previously functioned. Device-specific problems persist with certain phone models, limiting when and where the app can be reliably installed. QR code scanning during activation has also caused failures for some users, requiring them to fall back on manual verification methods with their organization.